This qualification is recommended for those currently working in, or seeking employment in a variety of business service job roles.
After successfully completing this qualification, you will be competent in skills required such as critical thinking, design and produce business documents, customer service, communication and team collaboration.
A business course can go a long way. Here’s what is possible:
12.9% projected job growth in 5 years in General Clerical and Administrative Workers.
Improved work STATUS
Percentage of graduates of this course who are employed or have continued with further study.
Average fortnightly earnings for a worker in the Business Industry.
The demand for skilled workers in the business & administrative industry is rapidly increasing. Employment in Administrative and Support Services is projected to grow by 28,800 jobs over the next five years to 2026. Study our BSB30120 Certificate III in Business and get job-ready skills and knowledge to work in the Business & Administrative industry.
This course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.
Students are provided with the following:
- Required course materials such as workbooks
- Access to computers and software during class
- Your student training plan
- A dedicated and qualified trainer
- Targeted assessment tools
There are no academic entry requirements for this qualification. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Upon successful completion of this qualification, you will receive a:
- Nationally recognised Certificate & Transcript OR
- Statement of Attainment (if student is found competent in at least 1 Unit of Competency)
Recommended Course Structure
A total of 13 units are required to complete this qualification; six (6) core and seven (7) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.
Apply critical thinking skills in a team environment
Support personal wellbeing in the workplace
Participate in sustainable work practices
Use inclusive work practices
Assist with maintaining workplace safety
Engage in workplace communication
Design and produce business documents
Write simple documents
Organise personal work priorities
Deliver and monitor a service to customers
Design and produce spreadsheets
Process customer complaints