This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Training delivery:
CLASSROOM BASED
Payment PLANS:
Available

nATIONALLY ACCREDITED
QUALIFICATION

GOVERNMENT FUNDING:
Available

Industry
EXPERIENCED TRAINERS

CONVENIENT
CAMPUS LOCATIONS
Career Insights
A business course can go a long way. Here’s what is possible:
Future Growth
Very Strong
12.9% projected job growth in 5 years in General Clerical and Administrative Workers.
labourmarketinsights.gov.au
IMPROVED WORK STATUS
89.2%
Percentage of graduates of this course who are employed or have continued with further study.
myskills.gov.au
average PAY
$2,223
Average fortnightly earnings for a worker in the Business Industry.
labourmarketinsights.gov.au

The demand for skilled workers in the business & administrative industry is rapidly increasing. Employment in Administrative and Support Services is projected to grow by 28,800 jobs over the next five years to 2026. Study our BSB40120 Certificate IV in Business and get job-ready skills and knowledge to work in the Business & Administrative industry.
Course Description
Training Delivery
This course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.
Students are provided with the following:
- Required course materials such as workbooks
- Access to computers and software during class
- Your student training plan
- A dedicated and qualified trainer
- Targeted assessment tools
Entry Requirements
There are no academic entry requirements for this qualification. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Upon Completion:
Upon successful completion of this qualification, you will receive a:
- Nationally recognised Certificate & Transcript OR
- Statement of Attainment (if student is found competent in at least 1 Unit of Competency)
Recommended Course Structure
A total of 12 units are required to complete this qualification; six (6) core and six (6) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.
Core Units | |
---|---|
Unit Code | Unit Descrption |
BSBCRT311 | Apply critical thinking skills in a team environment |
BSBTEC404 | Use digital technologies to collaborate in a work environment |
BSBTWK401 | Build and maintain business relationships |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
BSBWRT411 | Write complex documents |
BSBXCM401 | Apply communication strategies in the workplace |
Elective Units | |
---|---|
Unit Code | Unit Descrption |
BSBTEC401 | Design and produce complex text documents |
BSBOPS404 | Implement customer service strategies |
BSBPMG430 | Undertake project work |
BSBOPS405 | Organise business meetings |
BSBPEF402 | Develop personal work priorities |
BSBPEF401 | Manage personal health and wellbeing |