Community services worker engaging with individuals in a supportive setting, illustrating the career opportunities after completing a Certificate III in Community Services.


Certificate III in Community Services

The Certificate III in Community Services is perfect for entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. 

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.


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Training delivery:


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Career Insights

A Certificate III in Community Services qualification can go a long way. Here’s what is possible:

Residential Care Worker
Case Manager
Welfare Support Worker
Community Support Worker
Neighborhood Centre Worker

Future Growth

Very Strong

Number of employed Welfare Support Workers grew by 5,500 over the last year.

Satisfied with training


Percentage of graduates who said they were satisfied with the training they received.

average Weekly PAY


Average weekly full-time earnings for Community Care Workers.

Trainer providing guidance to a student in a Certificate III in Community Services class, highlighting the interactive and supportive learning environment.

The demand for skilled community and personal service workers is rapidly increasing. Over 19, 000 new jobs are expected for Welfare Support Workers by 2026! Study our CHC32015 Certificate III in Community Services and get job-ready skills and knowledge to work in the Community Services industry.

Course Description

Training Delivery

The Certificate III in Community Services course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.

Students are provided with the following:

Required course materials such as:

  • Required course materials such as workbooks
  • Access to computers and software during class
  • Your student training plan
  • A dedicated and qualified trainer
  • Targeted assessment tools

Entry Requirements

There are no academic entry requirements for this qualification. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.

Upon Completion

Upon successful completion of this qualification, you will receive a: 

  • Nationally recognised Certificate & Transcript OR
  • Statement of Attainment (if student is found competent in at least 1 Unit of Competency)

Recommended Course Structure

A total of 12 units are required to complete the Certificate III in Community Services; five (5) core and seven (7) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.

Core Units
Unit Code
Unit Description
Respond to client needs
Communicate and work in health or community services
Work with diverse people
Follow safe work practices for direct client care
Manage personal stressors in the work environment
Elective Units
Unit Code
Unit Description
Use business software applications
Provide first point of contact
Recognise and respond to crisis situations
Develop and maintain networks and collaborative partnerships
Work within a community development frameworkclient care
Facilitate the interests and rights of clientswork environment
Provide individualised support

Want to discuss further?

Speak to one of our education consultants at a time that suits you.

Is Government

Students are able to access mainstream training under the subsidised Jobs & Skills Priority Industry Training Program. Industry Skills Training RTO ID 40486 is contracted by the State Government to deliver this qualification through this program.

What our students say

Get to know what our students have to say

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4.8 Stars | 407 reviews
Average across our 3 campuses

Got more questions?

Send us a quick enquiry and we’ll get back to you as soon as we can.


Please note we are unable to accept enrolments from International Student Visa holders (Subclass 500).

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Download Certificate III in Community Services Information Pack

Please note we are unable to accept enrolments from International Student Visa holders (Subclass 500).