This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.
Training delivery:
CLASSROOM BASED
Payment PLANS:
Available

nATIONALLY ACCREDITED
QUALIFICATION

GOVERNMENT FUNDING:
Available

Industry
EXPERIENCED TRAINERS

CONVENIENT
CAMPUS LOCATIONS
Career Insights
A community services course can go a long way. Here’s what is possible:
Future Growth
Very Strong
Employment in the Community Services sector is projected to grow by 15.8% over the five years to 2026 compared to 2021.
labourmarketinsights.gov.au
Improved work status
88.7%
Percentage of graduates of this course who are employed or have continued with further study.
myskills.gov.au
average Weekly PAY
$1,297
Average weekly full-time earnings for Community Care Workers.
indeed.com

The demand for skilled community and personal service workers is rapidly increasing. Over 19, 000 new jobs are expected for Welfare Support Workers by 2026! Study our CHC52015 Diploma of Community Services and get job-ready skills and knowledge to work in the Community Services industry.
Course Description
Training Delivery
This course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.
Students are provided with the following:
- Required course materials such as workbooks
- Access to computers and software during class
- Your student training plan
- A dedicated and qualified trainer
- Targeted assessment tools
Entry Requirements
There are no academic entry requirements for this qualification. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Upon Completion:
Upon successful completion of this qualification, you will receive a:
- Nationally recognised Certificate & Transcript OR
- Statement of Attainment (if student is found competent in at least 1 Unit of Competency)
Recommended Course Structure
A total of 16 units are required to complete this qualification; eight (8) core and eight (8) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.
Core Units | |
---|---|
Unit Code | Unit Descrption |
CHCCCS007 | Develop & implement services programs |
CHCCOM003 | Develop workplace communication strategies |
CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
CHCDIV003 | Manage and promote diversity |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS004 | Manage work health and safety |
Elective Units | |
---|---|
Unit Code | Unit Descrption |
CHCCCS004 | Assess co-existing needs |
CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
CHCCSM005 | Develop, facilitate and review all aspects of case management |
CHCDIS008 | Facilitate community participation and social inclusion |
CHCCSL001 | Establish and confirm the counselling relationship |
CHCADV002 | Provide advocacy and representation services |
CHCCDE003 | Work within a community development framework |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |