Community services worker leading a discussion with a diverse group, exemplifying the impactful roles accessible with a Diploma of Community Services.

CHC52021

Diploma of Community Services

The Diploma of Community Services qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.

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Training delivery:

CLASSROOM BASED

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Payment PLANS:

Available

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nATIONALLY ACCREDITED

QUALIFICATION

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GOVERNMENT FUNDING:

Available

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Industry

EXPERIENCED TRAINERS

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CONVENIENT

CAMPUS LOCATIONS

Career Insights

A Diploma of Community Services qualification can go a long way. Here’s what is possible:

Community Services Case Manager
Social Housing Coordinator
Residential Carer
Child Welfare Officer
Family Services Coordinator

Future Growth

Very Strong

Number of employed Welfare Support Workers grew by 5,500 over the last year.

jobsandskills.gov.au

Satisfied with training

91.1%

Percentage of graduates who said they were satisfied with the training they received.

yourcareer.gov.au

average Weekly PAY

$1,733

Average weekly full-time earnings for Community Case Manager in Australia.

au.talent.com

Campus staff member providing information about the Diploma of Community Services to two interested individuals, highlighting the course's benefits and opportunities.

The demand for skilled community and personal service workers is rapidly increasing. Over 19, 000 new jobs are expected for Welfare Support Workers by 2026! Study our CHC52021 Diploma of Community Services and get job-ready skills and knowledge to work in the Community Services industry. 

Course Description

Training Delivery

The Diploma of Community Services course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.

Students are provided with the following:

  • Required course materials such as workbooks
  • Access to computers and software during class
  • Your student training plan
  • A dedicated and qualified trainer
  • Targeted assessment tools

Entry Requirements

There are no academic entry requirements for this qualification. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.

Upon Completion:

Upon successful completion of the Diploma of Community Services, you will receive a:

  • Nationally recognised Certificate & Transcript OR
  • Statement of Attainment (if student is found competent in at least 1 Unit of Competency)

Recommended Course Structure

A total of 20 units are required to complete the Diploma of Community Services; twelve (12) core and eight (8) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.

Core Units
Unit Code
Unit Descrption
CHCCCS007
Develop and implement service programs
CHCCCS019
Recognise and respond to crisis programs
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
CHCCSM013
Facilitate and review case management
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCCCS004
Assess co-existing needs
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTWHS003
Maintain work health and safety
Elective Units
Unit Code
Unit Descrption
CHCCOM003
Develop workplace communication strategies
BSBPEF401
Manage personal health and wellbeing
CHCCSL001
Establish and confirm the counselling relationship
CHCADV002
Provide advocacy and representation services
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCMHS001
Work with people with mental health issues
CHCMHS011
Assess and promote social, emotional and physical wellbeing
CHCDIS017
Facilitate community participation and social inclusion

Want to discuss further?

Speak to one of our education consultants at a time that suits you.

Is Government
Funding
Available?

Students are able to access mainstream training under the subsidised Jobs & Skills Priority Industry Training Program. Industry Skills Training RTO ID 40486 is contracted by the State Government to deliver this qualification through this program.

What our students say

Get to know what our students have to say

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4.8 Stars | 395 reviews
Average across our 3 campuses

Got more questions?

Send us a quick enquiry and we’ll get back to you as soon as we can.

 

Please note we are unable to accept enrolments from International Student Visa holders (Subclass 500).

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Download Diploma of Community Services Information Pack

Please note we are unable to accept enrolments from International Student Visa holders (Subclass 500).