The Diploma of Community Services qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.
Training delivery:
CLASSROOM BASED
Payment PLANS:
Available
nATIONALLY ACCREDITED
QUALIFICATION
GOVERNMENT FUNDING:
Available
Industry
EXPERIENCED TRAINERS
CONVENIENT
CAMPUS LOCATIONS
Career Insights
A Diploma of Community Services qualification can go a long way. Here’s what is possible:
Future Growth
Very Strong
Number of employed Welfare Support Workers grew by 5,500 over the last year.
Satisfied with training
91.1%
Percentage of graduates who said they were satisfied with the training they received.
average Weekly PAY
$1,733
Average weekly full-time earnings for Community Case Manager in Australia.
When Breanna enrolled in the Diploma of Community Services at IST, she wasn’t just studying—she was building the skills and confidence to turn her passion into a long-term career.
In this video, Breanna shares how her lived experience inspired her to become a youth worker, what it was like studying with IST, and how her training helped her step into meaningful roles where she’s now making a real impact.
Thinking about advancing your future in community services? See how Breanna made it happen.
Course Description
Training Delivery
The Diploma of Community Services course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.
Students are provided with the following:
- Required course materials such as workbooks
- Access to computers and software during class
- Your student training plan
- A dedicated and qualified trainer
- Targeted assessment tools
Entry Requirements
There are no academic entry requirements for this qualification. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Upon Completion:
Upon successful completion of the Diploma of Community Services, you will receive a:
- Nationally recognised Certificate & Transcript OR
- Statement of Attainment (if student is found competent in at least 1 Unit of Competency)
Recommended Course Structure
A total of 20 units are required to complete the Diploma of Community Services; twelve (12) core and eight (8) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.
Core Units | |
|---|---|
Unit Code | Unit Descrption |
CHCCCS007 | Develop and implement service
programs |
CHCCCS019 | Recognise and respond to crisis
programs |
CHCDEV005 | Analyse impacts of sociological factors
on people in community work and
services |
CHCCSM013 | Facilitate and review case
management |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and
support processes |
CHCPRP003 | Reflect on and improve own professional practice |
CHCDFV001 | Recognise and respond appropriately
to domestic and family violence |
CHCCCS004 | Assess co-existing needs |
CHCDIV001 | Work with diverse people |
CHCDIV002 | Promote Aboriginal and/or Torres Strait
Islander cultural safety |
HLTWHS003 | Maintain work health and safety |
Elective Units | |
|---|---|
Unit Code | Unit Descrption |
CHCCOM003 | Develop workplace communication
strategies |
BSBPEF401 | Manage personal health and
wellbeing |
CHCCSL001 | Establish and confirm the counselling
relationship |
CHCADV002 | Provide advocacy and representation
services |
CHCPRP001 | Develop and maintain networks and
collaborative partnerships |
CHCMHS001 | Work with people with mental health
issues |
CHCMHS011 | Assess and promote social, emotional
and physical wellbeing |
CHCDIS017 | Facilitate community participation
and social inclusion |
Want to discuss further?
Speak to one of our education consultants at a time that suits you.
